Within just 6 weeks, the system demonstrated above-benchmark early-agent performance: 25% of autonomous actions were executed correctly.
Meet our client
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Client’s Challenge
An e-commerce marketplace operating in the GCC region sought to differentiate its door-to-door offering in a competitive market. The client aimed to move beyond static catalogs by introducing AI-driven personalization and conversational shopping, while ensuring seamless integration with merchants, delivery providers, and payment/escrow services.
Our Solution
We designed and validated an end-to-end marketplace architecture spanning customer-facing UI, backend services, AI modules, and integrations with merchants, logistics, and payments. We also built an AI layer enabling personalized recommendations and conversational product discovery, and provided hands-on technical oversight to align the implementation with scalability, performance, and business goals in collaboration with the client’s delivery partner.
Client’s Benefits
The solution delivered a more intuitive, personalized shopping experience, improving product discovery and conversion potential while establishing a scalable AI-ready foundation for the future.
