The total value of van stock was reduced by 63% of the original, optimizing inventory levels and lowering operating costs.
Meet our client
Client:
Industry:
Market:
Technology:
Client’s Challenge
A global home appliance manufacturer needed to reduce the extensive inventory of spare parts carried by service technicians. With a broad product portfolio, technicians required a large stock of parts, leading to high costs and the need for large vans.
Our Solution
We analyzed historical service orders to identify the most frequently used spare parts per service center. By simulating different scenarios of van size and stock value, we determined the optimal balance that minimized stock while maintaining a high first-time completion rate.
Client’s Benefits
The total value of van stock was reduced by 63% of the original, optimizing inventory levels and lowering operating costs. The volume of replenishment parts per van was reduced by 75%, allowing for the use of smaller, more efficient vans. These reductions were achieved with no negative impact on the first-time completion rate.
