The PoC showed potential to reduce manual effort, improve user experience, and shorten processing time for expense reporting impacting ~3,000 employees monthly.
Meet our client
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Client’s Challenge
A global logistics real estate leader with over 1B sq ft across 20 countries had already rolled out ChatGPT Enterprise to 2,000+ employees and adopted OpenAI technology across engineering and analytics teams. The company was ready to move from broad AI adoption to strategic initiatives under its “Workforce AI” program, with a focus on process automation, business value, and a clear path to production.
Our Solution
We combined strategic AI advisory with hands-on PoC delivery. In week one, the team led stakeholder workshops covering the use case, available data, AI value potential, backlog, and broader tech stack. Over the next 3 weeks, we built an expense reporting PoC using OpenAI models for receipt extraction, travel and expense policy validation, and an embedded process Q&A chat.
Client’s Benefits
The PoC showed potential to reduce manual effort, improve user experience, and shorten processing time for expense reporting impacting ~3,000 employees monthly. The engagement also opened new work streams, including Codex-based software QA automation to reduce reliance on costly third-party QA tools.
