Home Case Studies Enterprise-Grade ChatGPT Rollout with Security and Governance for 1,500+ Users

Enterprise-Grade ChatGPT Rollout with Security and Governance for 1,500+ Users

One of Europe’s largest software companies

ChatGPT Enterprise launched securely and on schedule for more than 1,500 users, with no disruption to the rollout.

Meet our client

Client:

One of Europe’s largest software companies

Industry:

Software & Technology

Market:

Europe

Technology:

OpenAI

Client’s Challenge

One of Europe’s largest software companies needed to deploy ChatGPT Enterprise to more than 1,500 users across a complex organizational structure while meeting strict security and compliance requirements. A fixed go-live deadline, combined with a new OpenAI usage-limits model introduced mid-project, created significant configuration and timeline risk.

Our Solution

We designed a three-layer governance model covering groups, roles, permissions, and credit allocation. The model incorporated OpenAI’s new per-group limits mechanism from day one, ahead of the industry-wide migration. We also delivered technical workshops for IT and security stakeholders, an administrator playbook. We also used our OpenAI partnership to support a direct escalation when a critical tenant-provisioning issue put the go-live deadline at risk.

Client’s Benefits

ChatGPT Enterprise launched securely and on schedule for more than 1,500 users, with no disruption to the rollout. Our OpenAI partnership helped resolve a critical access blocker in time for go-live, while the governance model gave the client full operational ownership.

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