Expert system inquiries optimization

Reduced bottlenecks and enhanced overall performance

Meet our client

INDUSTRYInsurance

CUSTOMERA CEE insurance market leader

How we did it

deepsense.ai’s client, a leading CEE insurance company, holds a major share in the car insurance market in the region. As motor insurance is a significant part of its portfolio, decreasing the cost of claims handling is of utmost importance.

The challenge

Insurance companies frequently rely on external systems to provide information on repair processes and car parts that get damaged in road events. The challenge is in cutting the cost of queries to external systems by reusing information they already have.

The solution

To tackle the challenge, deepense.ai produced a machine learning model to identify repetitive inquiries on various models and damage types. The solution analyzes historical data to help estimate repair costs without querying external expert systems.

The effect

The solution showed the potential for reducing the costs of querying external expert systems by better utilizing insurers’ data. deepsense.ai’s team proposed changes in the process of preparing the inquiries to allow for greater automation and cost savings.

Contact us

The administrator of the personal data provided by you in the registration form is deepsense.ai sp. z o.o., headquartered at al. Jerozolimskie 44, 00-024 Warsaw, Poland. Your personal data will be processed for the purpose of directing marketing content to you.
Detailed information about the processing of your personal data, including your rights, can be found in our privacy policy.
* This consent is required to receive email communication from deepsense.ai sp. z o.o. regarding the company and its offerings.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Locations
  • deepsense.ai, Inc.
  • 2100 Geng Road, Suite 210
  • Palo Alto, CA 94303
  • United States of America
  • deepsense.ai Sp. z o.o.
  • al. Jerozolimskie 44
  • 00-024 Warsaw
  • Poland
  • ul. Łęczycka 59
  • 85-737 Bydgoszcz
  • Poland
Let us know how we can help